In order to improve customer support in bank branches with greatest affluence, as well as communicate with these customers, Banco Espirito Santo selected the Support and Corporate TV Management System from SOFTLIMITS, for installation in 16 of its branches.

MSWAIT is a product aimed at implementing integrated customer support management solutions, ensuring effective management of workflow, waiting queues and related processes. This system also manages integration mechanisms with the various non presential support channels and customer management systems, providing organizations with a powerful presential support management system in addition to a highly efficient CRM tool (Customer Relations Management).

INTRAPUB is a multimedia content management system for closed circuit TV – Corporate TV – basically focusing on publicising institutional messages in spaces with a concentration or passing of public, and constitutes a privileged marketing and communication support instrument for institutions.